At Slate Academy, your privacy matters. We are committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data. This Privacy Policy is designed to comply with the Information Technology Act, 2000, the SPDI Rules, 2011, the Digital Personal Data Protection Act, 2023 (DPDP), and global best practices including GDPR-style transparency.
By accessing or using our platform, you consent to the data practices described in this policy. If you do not agree, please discontinue use of the platform.
1. Definitions
- Personal Data: Any information that identifies you, directly or indirectly.
- Sensitive Personal Data: Includes financial information, passwords, biometric data, and health information.
- User: Any individual accessing or using Slate Academy's services.
- Platform: The Slate Academy website, mobile experience, and related services.
- Services: Online courses, learning tools, certificates, and support offered by Slate Academy.
2. Information We Collect
Personal Information
Name, email address, and phone number.
Account Information
Login credentials (encrypted) and profile data.
Payment Information
UPI/card details processed by secure third-party gateways such as Razorpay or Stripe. We do not store full payment details on our servers.
Learning Data
Courses enrolled, progress, quiz scores, and performance metrics.
Device & Technical Data
IP address, browser type, operating system, and device information.
Cookies & Tracking Data
Session tracking and analytics behavior to improve experience.
3. Legal Basis for Processing
In accordance with the DPDP Act, 2023, we process your data based on:
- Your consent when you sign up or interact with our services.
- Contractual necessity to deliver the courses you enroll in.
- Legal obligations under applicable Indian laws.
- Legitimate interests such as improving the platform and preventing fraud.
4. How We Use Your Information
- To provide courses, certificates, and related services.
- To personalize your learning experience and recommendations.
- To process payments securely through trusted gateways.
- To send important account, course, and policy updates.
- To improve platform performance, content, and user experience.
- To detect, prevent, and address fraud or security issues.
7. Data Storage and Transfers
Your data may be stored on secure servers located in India or globally. Where data is transferred across borders, we ensure adequate safeguards in accordance with applicable Indian and international data protection laws.
8. Data Security
- Industry-standard encryption (HTTPS/TLS) for data in transit.
- Secure servers with regular security patches.
- Restricted internal access on a need-to-know basis.
- Continuous monitoring for vulnerabilities and threats.
While we take reasonable precautions, no method of transmission or storage is 100% secure. We encourage strong, unique passwords and safe browsing practices.
9. Your Rights
Under the DPDP Act and applicable laws, you have the right to:
- Access the personal data we hold about you.
- Correct inaccurate or outdated information.
- Request deletion of your personal data.
- Withdraw consent at any time.
- File a grievance with our Grievance Officer (see Section 13).
10. Data Retention
We retain your data only as long as necessary to provide course access, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data at any time, subject to legal retention requirements.
11. Children's Privacy
Slate Academy is intended for users 18 years of age and above. We do not knowingly collect personal data from minors. If we discover that a minor has provided personal data without verifiable parental consent, we will delete it promptly.
12. Third-Party Services
Our platform may contain links to third-party websites, tools, or resources. We are not responsible for the privacy practices or content of these external services. We recommend reviewing their privacy policies before sharing any personal information.
13. Grievance Officer
In compliance with the Information Technology Act, 2000, and the DPDP Act, 2023, you may contact our Grievance Officer for any concerns regarding your personal data:
Name: Grievance Officer, Slate Academy
Email: grievance@slate-academy.com
Response Timeline: Within 30 days, as per Indian law.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. The "Last Updated" date at the top of this page reflects the most recent revision. Significant changes will be notified through the platform or by email.
15. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, reach out to us:
Email: support@slate-academy.com
Support: Visit our Support Page
© 2026 Slate Academy. All rights reserved. This Privacy Policy is governed by the laws of India.